Welcome to our wholesale section!
Below, you will find our terms and conditions for wholesale customers followed by our wholesale registration form.
- Minimum Order Value
The lowest minimum order value (MOV) for free shipping is a subtotal of $500. Please note that this value varies by region; different regions will be subject to higher MOVs depending on their distance from our shipping hub in Montreal, QC, Canada. For more information, please visit our Wholesale Shipping Policy.
- How to Place an Order
- Submit your application for a wholesale account via our Wholesale Registration Form.
- If your account is approved, you will receive an email instructing you on how to activate your account. Please follow the instructions.
- Once logged in to our website, you will have access to our wholesale section product collections. Select your products, and add them to your cart. When you're ready to checkout, click on the cart located on the top right corner of your screen. Proceed to click on "Submit Order (Wholesale Customers)".
- Enter your shipping information and click on "Checkout".
- Congratulations! Your order has now been submitted to us. We will review it and send you the final invoice with any shipping or product adjustments to your email.
- Once we receive your funds via your preferred method of payment, we will dispatch the order. You will then receive an email with your shipping confirmation and your tracking information.
If you have any questions, please email us at email@example.com
- Suggested Retail Price (SRP)
We invite you to take inspiration from our retail pricing available on our main sections of the website. If you wish to take a higher or lower profit margin from your retail sales, you are free to do as you wish.
- Wholesale Pricing
All prices are listed in CAD. Prices are subject to change without notice.
Returns must be requested in writing by email directly to firstname.lastname@example.org within 5 days of the delivery date. Please include your invoice # in the title and the reasons as to why you would like to return the product(s). No returns will be accepted prior to approval and delivery instructions for transport by Snaxies Inc. Shipping fees will be charged to the customer.
If you wish to return to Snaxies Inc. any products that are not deemed as damaged or short-dated, there will be a re-stocking charge of 25% plus any applicable shipping charges.
Before returning a product, please make sure that you have communicated to us in writing via email at email@example.com with the details as to why you'd like to return the product(s).
Snaxies Inc. prefers Interac e-Transfers due to its small fees and processing speed.
We also accept:
- EFT Transfers
- Cheque payments
- Credit Card Payments (MasterCard, Visa, and American Express)*
Once you have placed your first order with us, we will email you our banking information for your preferred method of payment.
*All credit card or PayPal payments will be subject to a flat fee of 3% on the order's subtotal.
- Payment Terms
Upon placing orders, new customers will be provided with proforma invoices until such time that the total dollar value of their invoiced orders is over $100,000 before taxes. Once you have spent over $100,000 before taxes, you may apply for NET 7 payment terms with us by filling out a credit application form and providing us with at least three credit references.
Failure to pay on time will result in the revocation of your payment terms, and Snaxies Inc. may, at its discretion, revoke your wholesale membership.
Shipping is not included in the cost of goods. All orders that do not meet the minimum requirement for free shipping in their respective region will be charged a rate of 7% on the invoice's subtotal. A minimum charge of $25.00-$35.00 will apply per specific region.
If you are located in what we and/or our carrier(s) consider as being a remote area, we reserve the right to negotiate a rate with you that is outside of the regular rates for your region (usually decided by province).
Free shipping options are offered to both customers either ordering box shipments or pallet shipments.
For box shipments, we reserve the right to charge a fee for voluminous items, such as chips, and/or overweight items, such as soft drinks or other liquids. You will be informed of the latter at the product selection stage, and it will be shown on your invoice.
- Damaged or Short-Dated Products
Please inspect all shipments immediately upon arrival. Please contact Snaxies Inc. at firstname.lastname@example.org within 5 days of receipt of damaged or short-dated product. You will receive a credit note for damaged products. Damaged or short-dated products will not be accepted if they are held for more than 5 days after receipt.
- Delivery Time
Please visit our Wholesale Shipping Policy page.
At times, we will issue out preorder lists for certain products. If you decide to place a preorder with us, please be aware that this will make you legally bound to going through with the purchase of the products that you have preordered once they are in our warehouse.
If we deem that your preorder quantity is substantial, we may ask you for a deposit, or to pay the preorder in full before we place the order with our supplier.
- International Orders
Snaxies Inc. can export to other countries under the conditions that the funds are transferred before shipping and that the customer be the one dealing with transportation, documentation, and customs.
We do not take any responsibility for any events that could lead to our international customer not receiving their order.